PrateekResume
San Francisco Bay Area

Prateek Singh

Salesforce Administrator & RevOps Operator

Nine years inside serious revenue systems — Sales, Service, and Health Cloud, integrations, compliance, and reporting leaders actually use. I take full ownership of the stack and prove fixes with tight, measurable POCs. The modern layer: AI agents, automation, and GTM content built in public.

Get in touch GitHubLinkedIn
9+
Years in revenue systems
3
First RevOps hire built team
700K+
Enterprise scale (Google)
See what I do

§ 02 — What I've done

Proof

Results, not just responsibilities.

30%campaign efficiency ↑

Data Pipeline Rebuild

SmithRx

600K-record data pipeline from scratch. Replaced manual uploads with automated flows + batch APEX. Real-time enrichment.

APEXFlowData LoaderIntegrations
20%daily productivity ↑

Contact Center Unification

SmithRx

Unified 3 tools into one SF Service Cloud. Built omnichannel routing, screen pops, and call logging. Agents actually use it.

Service CloudOmnichannelCTIFlow
60%processing time ↓

Contract Automation

SmithRx

Replaced manual contract creation with CPQ + custom APEX. From 2 days to hours. Finance loves it.

CPQAPEX TriggersContract Management
700K+records migrated

Google Service Cloud Migration

Deloitte → Google

Led migration of Google Maps support cases into Service Cloud. Automated enrichment for 100% data accuracy at go-live.

Service CloudData MigrationETLApex

§ 03 — Experience

Where I've been

Not just job titles. Results.

Salesforce Administrator

SmithRx

  • First GTM systems hire; built RevOps function and hired three specialists as platform complexity grew.
  • 600K-record data pipeline improved campaign effectiveness 30% and drug savings enrollment 13%.
  • Unified contact center tooling — 20% daily call productivity gain; contract automation cut processing time 60%.
  • HIPAA + SOC2 framework; executive dashboards from 12s load to under 3s.

Business Technology Analyst

Deloitte · Google

  • Led migration of 700,000+ Google Maps support records into Service Cloud.
  • Automated enrichment for 100% database accuracy at go-live.
  • Designed tiered case routing and priority response by contract level.

Salesforce Delivery Consultant

Cadalys

  • End-to-end ITSM implementations on Salesforce for enterprise clients.
  • Contract management and SLA automation across tech, edtech, and public sector.
Next: Content

§ 04 — Content

Putting it out there

What I create.

Substack

prateeksingh.substack.com

Longer-form writing on RevOps, Salesforce, and building modern GTM systems.

Instagram

@gtmdiscipline

Salesforce & RevOps tips in carousel & reel form.

Next: Contact

§ 05 — Let's work

Let's work together

Full-time role

Hiring a senior Salesforce / RevOps lead? I'm selectively open to the right full-time role.

Email me
or

Fractional or project

Need an audit, a focused system build, or fractional ownership of your stack? Let's scope it.

Get in touch

San Francisco Bay Area

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